Textline & 24/7 Hotline

Our 24/7 Hotline is our virtual front door for all services. Call us 365 days a year for:

  • Safety planning

  • Emotional support

  • Assessment for eligibility for emergency housing

  • Crisis intervention

  • Educational information and community resources

  • Referrals (and appointments) for services with us and other community agencies

  • Follow-up support services

Note: We currently do not offer drop-in services; all inquiries without existing appointments should be directed to the hotline.

We currently offer interpreter services through a contractor in 300+ languages and offer the following direct-dial hotlines:

Spanish - 802-200-2314

Swahili - 802-258-8268

Nepali - 802-441-7240

Click to call

Text Line

Our text line is available Monday-Friday, 8am-5pm.

Your safety is important to us. Here is what we want you to know before you text with us:

  • Our text line is confidential. You can choose to remain anonymous.

  • The text dialogue box will open a conversation that will continue over text. Messages that are received outside of the textline hours (8am-5pm, Monday through Friday) will not be responded to.

  • Pressing the “Safely Exit Site” button will bring you away from our text dialogue box and to weather.com.

  • This chat may not be protected from spyware. If you have reason to believe there is someone monitoring your activity on your computer, phone, or tablet, we encourage you to find another device to chat with us or to call our 24/7 confidential hotline at 802-658-1996.

If it is safe to text, click here or the chat bubble at the lower right hand corner of all site pages.